Businesses Billed Hundreds of Dollars for Unordered Services
Honolulu, HI—(October 23, 2012)—Since the beginning of October, Better Business Bureau has received over 140 complaints against US Public Yellowpages, who, according to complaints, sends businesses an invoice in the amount of $599.99 for business listings that were not ordered.
US Public Yellowpages claims they have recordings of the businesses authorizing the charges, yet businesses maintain the recordings are doctored and the services were never requested.
Businesses request that US Public Yellowpages cancel the alleged services and cease further contact.
US Public Yellowpages indicated they intend to respond to all complaints, yet to date, BBB has not received a response.
ABOUT HAWAII’S BBB
Established in 1945, Hawaii’s Better Business Bureau® (BBB) is the local authority on trust in the marketplace. BBB is an unbiased, nonprofit organization that sets and upholds high standards for fair and honest business behavior. Only businesses and charities that meet and adhere to BBB standards can receive BBB accreditation. Hawaii’s BBB provides objective advice, free business and charity reports, and educational resources on topics affecting marketplace trust. BBB also offers fair and timely dispute resolution programs for consumers and businesses. BBB resources are available online at www.bbb.org.