Hawaii’s BBB is alerting residence about aggressive sales tactics being used by door to door solicitors.
Hilo residents have reported concerns of aggressive salesmen from a company called Advantage Diversified Products.
Hawaii’s Better Business Bureau wants to remind residents to:
Listen carefully and be aware of high pressure sales tactics. Some unscrupulous door-to-door sellers will put pressure on you to close the deal at that moment, and even make special offers to entice you.
Do your research. Ask the salesmen for written material about the company and let them know you are going to research them first before doing business with them. Check the company’s Business Review with BBB. Many communities have licensing and permit requirements for selling door-to-door; some communities do not allow door to door solicitation.
Don’t fall for empty promises. The seller might claim to offer a 100 percent satisfaction guarantee, but many complainants had no way to contact the seller if they were dissatisfied. Additionally, the seller might claim that the product is capable of more than it really is.
Never pay with cash. When paying by check or credit card you have at least some way to protect your money — such as canceling the check or reporting it as fraud to your credit card company. If you pay with cash and are dissatisfied, you’re at the mercy of the salesman.
Know your rights. If you decide to make a purchase, ask for a dated cancellation form and a dated receipt.