BBB Consumer Services
• Complaints opened: 277
• Requests for information: 28,392
• Requests for BBB Accredited Business lists: 6,769
• BBBOnLine clicks: 79,324
• BBB programs, participation and presentations:
Hawaii Carpenter's Union Pension Club, Military Saves Week Financial Fair and UH Saves Day.
BBB Accredited Business Services
• The Business Bulletin newsletter: 1,011 readers
• Online seminars
▪ How to Write a Successful Business Plan
Businesses attended: 30
▪ How To Run a Perfectly Good Business
Businesses attended: 36
▪ Conflict and Communication in the Family Business
Businesses attended: 26
BBB Accreditation
• New BBB Accredited Businesses: 19
• Businesses revoked of BBB accreditation: 2
• New BBBOnLine participants: 28
• New BBB Accredited Charities: 2
Visitors to Hawaii's BBB Web site: 23,765