|
Auto Dealers – New Cars |
17 |
|
Airlines |
9 |
|
Auto Renting & Leasing |
7 |
|
Timeshare Companies |
6 |
|
Banks |
5 |
|
Vacation Rentals |
4 |
|
Wedding Consultants |
4 |
|
Payday Loans |
4 |
|
Jewelers – Retail |
4 |
|
Top Complaint Issues |
Complaints |
|
Billing or Collection |
46 |
|
Customer Service |
44 |
|
Sales Practice |
36 |
|
Refund or Exchange |
30 |
|
Contract |
28 |
|
Service Quality |
21 |
|
Delivery |
12 |
|
Repair |
11 |
|
Guarantee or Warranty |
9 |
|
Product Quality |
7 |
|
Advertising Claim |
4 |
Complaints about Hawaii businesses by county
|
Most Asked About Businesses |
|
|
Type of Business |
Inquiries |
|
Plumbing Contractors |
801 |
|
General Contractors |
705 |
|
Wedding Consultants |
662 |
|
Travel Agencies & Bureaus |
618 |
|
Pest Control Services |
589 |
|
Roofing Contractors |
489 |
|
Sweepstakes |
410 |
|
Auto Body Repair & Painting |
388 |
|
Construction & Remodeling Services |
349 |
|
Mortgage Brokers |
327 |
Inquiries about Hawaii businesses by county
BBB Consumer Services
• Complaints opened: 257
• Requests for information: 29,973
• Requests for BBB Accredited Business lists: 6,929
• BBBOnLine clicks: 166,393
• BBB programs, participation and presentations:
Oahu PrimeTime Wellness Fair and National Consumer Protection Week Consumer Fair.
