A monthly summary of activities at Hawaii's BBB.
Most Inquiries
|
Type of Business |
Inquiries |
|
Travel Agencies & Bureaus |
593 |
|
Roofing Contractors |
424 |
|
Wedding Consultants |
321 |
|
Pest Control Services |
314 |
|
Painting Contractors |
306 |
|
General Contractors |
285 |
|
Plumbing Contractors |
206 |
|
Electric Contractors |
198 |
|
Construction & Remodeling Services |
178 |
|
Mortgage Brokers |
177 |
Most Complaints
|
Type of Business |
Complaints |
|
Auto Warranty Processing Companies |
12 |
|
Talent Agencies |
8 |
|
Airline |
8 |
|
Auto Dealers - New |
7 |
|
Restaurants |
6 |
|
Travel Clubs |
6 |
|
Toys – Retail |
6 |
|
Auto Repair & Service |
4 |
|
Photographers – Portrait |
5 |
|
Real Estate Management |
5 |
|
Telephone Companies |
5 |
|
Travel Agencies & Bureaus |
5 |
Top Complaint Issues
- Sales Practices
- Service Quality
- Customer Service
- Billing or Collection
- Refund or Exchange
- Product Quality
- Delivery
- Contract
- Advertising Claims
- Repairs
- Guarantee or Warranty
- Phishing / Vishing
Other BBB services
Complaints opened: 266
Requests for information: 17,112
Requests for BBB Accredited Business lists: 6,234
BBBOnLine clicks: 19,855